Laboratory Division

Shipping Procedure

Operation from production and service facilities located in Ecublens, Switzerland.

How to benefit from our service offer

  • From Switzerland

    Send your instruments directly to:
    Socorex Service Center
    Chemin de Champ-Colomb 7a
    1024 Ecublens
    Tel +41 21 651 6000
    service@socorex.com
    When no specific service level is requested, standard / basic service level is performed.
  • From Outside Switzerland

    Send your instruments to local agent / distributor. Many Socorex distributors offer service capabilities. They have been factory trained and have full access to our technical support and original spare parts.
  • Lead time

    Regular services take five working days at our premises (Switzerland only, transportation time excluded). Express service available with 24h lead time (transportation time excluded) against extra charge.
  • Repair and Calibration forms

    Fill Repair & Calibration form prior to send instruments.

    Socorex Repair and Calibration Form

  • Decontamination form

    Decontaminate your instrument prior to returning them. The duly completed form below must be sent along with any instrument to attest proper decontamination of each instrument.

    Socorex Decontamination Form

Benefit from our long term experience.

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