Laboratory Division

Warranty Conditions and Claim

Each Socorex instrument is carefully manufactured and passes various controls and tests during all production steps. As a result, micropipettes are covered with a three-year warranty, electronic pipettes and dispensers with a two-year warranty.

Warranty Conditions and Claim

  • Instrument warranties

    Our instruments are guaranteed against any material or manufacturing defects for the period of time specified in the QC certificate. Damages due to non-respect of manufacturer's instructions, safety precautions or autoclaving conditions, use of improper chemicals, as well as glass breakage or material color alteration are excluded from the warranty. Repair and replacement of parts do not extend warranty time.

    Socorex Product Warranty

  • Customer claim form

    Form to be filled in any complaint. You must receive a return authorization prior to shipping back any faulty instrument.

    Socorex Customer Claim Form

  • Authorized Repair & Calibration Agents

    Distributors offering repair and calibration services are identified as such in our distributors list.

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